Cartoonely Shipping Policy

Cartoonely Shipping Policy

Welcome to Cartoonely! We are dedicated to ensuring a smooth and transparent shipping experience for our customers. Below are the details of our shipping policy.

Order Processing Times

• Orders are processed within 2 business days.
• We offer a 48-hour first draft guarantee.
• Orders placed after 5 PM will be processed the next business day.
• Weekends and holidays are excluded from processing times.

Shipping Options

• We ship worldwide through Gelato's extensive network.
• Shipping costs are calculated at checkout based on your location.

Returns and Cancellations

• Due to the customized nature of our products, we do not accept returns.
• If your order incurs any damage during delivery, please contact us at info@cartoonely.com for assistance.

Digital Products

• For digital-only purchases, we offer a 48-hour first draft guarantee.

Order Tracking

• Track your order through your account on our website or via the tracking link in your confirmation email.

Potential Service Interruptions

• Delivery times may be affected by unforeseen circumstances (e.g., high order volume, supply chain issues).
• We communicate any delays through website announcements and email notifications.

Contact Us

For any questions or assistance, please email us at info@cartoonely.com.

Thank you for choosing Cartoonely to create your personalized products!